Unilever's Chief Human Resources Officer Leena Nair quoted, "An individual’s ability to earn a livelihood is changing and, in most cases, reducing.” Indeed, the World Economic Forum’s (WEF) Future of Jobs Report 2018 shows that a shift in the division of labor between humans and robots may result in the unemployment of 75 million current jobs in 2022. Within half a decade, the demand for routine-based, middle-skilled white-collar roles will seriously disappear due to the introduction of robotic. The 313 companies surveyed believe that mechanized robots will reduce the full-time workforce by 2022. The report also predicts that human's share of labor hours will be reduced from 71% in 2018 to 48% in 2025.
Aside from the routine-based and middle-skilled white-collar positions here are other types of jobs that you need to watch as they are most likely to disappear:
You have noticed that even ten years ago, assembly and factory workers have lost jobs to machines that assemble fast and accurate. The trend continues as e-surveillance architecture for security and monitoring of cash machines replaced over 200,000 workers in India. On top of that, other low-skilled jobs such as cashiers, airport counter staff, and desk service officers are also possible to be replaced by machines.
You all know that when e-commerce and online payment system started, many retail companies have shifted their marketplace to the internet. For example, you can order a plane ticket simply with several clicks on the airline's website. As a result, the industry’s entry-level sales, customer service positions, and even bank tellers will be eliminated. Usually, when you receive a phone call, you’ll be greeted by a sharp ‘beep’ sound and a robotic voice speaking to you in recorded words. This is why positions like sales representatives, telemarketers, and customer service workers are also likely to be discontinued.
As you know, AIs and robots don't make mistakes and can compute and analyze data faster than humans. Robots are more efficient in arranging schedules as well. As a result, repetitive tasks like entering data into spreadsheets will be gradually automated. Mid-skills white-collar positions such as administrative and executive secretaries, business services and administration managers, accounting clerks, bookkeepers, payroll clerks, and financial analysts will no longer be needed. Surprisingly, even positions like data entry clerks, postal service clerks, material-recording and stock-keeping clerks will soon be eliminated.
It is for this reason that the demand for clerical support workers will see a 2.6% decrease from 2012 to 2022 in Hong Kong, according to a recent report released by the HK government. However, if you are bothered that robots will take away your source of income soon you still need not worry, not all hope is lost. The report also pointed out that the introduction of AI would create over 13 billion jobs, resulting in a net increase of 58 million new opportunities. However, the skills required for these new positions will be quite different from the positions that will be eliminated. So you must keep yourself determined by upgrading your skill set by attending training and seminars.
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