Asia Miles offers members extensive opportunities to earn miles by spending daily from a wide range of travel and lifestyle activities.
Sales Operations Executive
Hong Kong
About the role

Asia Miles, Asia's leading travel and lifestyle rewards programme, now is looking for a Sales Operations Executive.

The successful candidate will be part of our Sales Excellence team under Partnership & Business Development Department to provide operations support to the Department.

Key responsibilities

  • Manage sales order management system, including contract archival and data management in SAP and other internal systems
  • Work with Finance Department and Business Development team to collect the overdue payment from our partners
  • Assist in partner migration and manage their on-boarding process into a new partner portal
  • Handle enquiries from the partners
  • Assist to prepare, format and edit agreements and other documents into the system
  • Compile reports on sales performance, Return on Investment, etc.
  • Support the formulation and implementation of effective operations workflows and processes and drive continuous improvement
  • Prepare the briefing note documents to our service team
  • Perform other ad-hoc duties as assigned

Knowledge, Skills & Qualifications

  • Bachelor degree in any discipline, Business Administration or Logistics is preferred
  • Minimum 2-3 years working experience in sales operations or/and customer service.
  • Proficient in MS Office, skilful in Excel
  • Customer-oriented with excellent communication skill
  • Good numerical skill and strong attention to details
  • Ability to work under deadline pressure while maintaining a positive, professional attitude in a very fast-paced environment
  • Good command of spoken and written English, Chinese and Mandarin
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