Asia Miles offers members extensive opportunities to earn miles by spending daily from a wide range of travel and lifestyle activities.
Assistant Digital Product & Technology Manager (Partnership & eCommerce Systems)
Hong Kong
About the role

A project planning and coordination opportunity to work in a dynamic and innovative environment for Asia's leading travel and lifestyle loyalty reward program.
To contribute on tactical day-to-day aspects to the achievement of Asia Miles business objectives by supporting the Digital Product & Technology Manager in vendor management, project planning on resources and budget, reporting to ensure successful delivery.

Key responsibilities

  • Plans, directs and coordinates activities of projects, systems changes and service requests to ensure that goals and objectives are accomplished within prescribed time frames, scope and quality
  • Managing and accountable to project implementation in various channels, platforms and systems
  • Collaborate with project managers, development leads, business managers, partners and vendors to drive business and technology innovation to achieve strategic plans and objectives
  • Provide recommendations on project plan, activities, deliverables, working with key stakeholders during project development to fulfill goals and reach needed outcomes
  • Keep managing all business and technical process and procedure changes are completely worked out after project implementation
  • Review and implement online features for program accrual and member services
  • Act as key contact point for project implementation and UAT quality governance
  • Keep abreast of the latest trends in technology to identify marketing solution through new applications and digital initiatives

Knowledge, Skills & Qualifications

  • University degree in Business, Information Technology, Computer Science or related discipline
  • Minimum 3 year's relevant experience in project implementation or product management
  • Good background of project coordination, technical solution delivery or application development management with the ability to work collaboratively across business teams, technical teams, UAT teams and external partners
  • Ability to analyse information, understand business requirements and rule descriptions
  • A highly motivated, dynamic and innovative team player with excellent interpersonal, communications, organisational and problem solving skills
  • Independent, detail-oriented, multitask and able to work under pressure to meet deadline
  • Polished communication skills in both written & spoken English and Chinese, Mandarin
  • Experience in loyalty industry is a definite advantage
  • Knowledge of Agile Scrum and Customer Centric design process will be an advantage
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