Cathay Pacific is an iconic and award-winning brand, headquartered in Hong Kong. As part of the oneworld alliance, they serve over 200 destinations in over 50 countries across the world.
Assistant Manager Digital Product & Technology (Partnership & eCommerce Systems)
Hong Kong
Department: Digital

Report to: Digital Product & Technology Manager

This position will contribute to the day-to-day tactical operations and involved in vendor management, project planning on resources, budgeting and reporting to ensure the achievement of Cathay Pacific business objectives. He/she will be project planning and coordinating with various stakeholders. He/she will be working in a dynamic and innovative environment for Asia's leading travel and lifestyle loyalty reward program - the Asia Miles.

Key responsibilities
  • Plans, directs and coordinates activities of projects, systems changes and service requests to ensure that goals and objectives are accomplished within prescribed time frames, scope and quality
  • Managing and accountable to project implementation in various channels, platforms and systems
  • Collaborate with project managers, development leads, business managers, partners and vendors to drive business and technology innovation to achieve strategic plans and objectives
  • Provide recommendations on project plan, activities, deliverables, working with key stakeholders during project development to fulfill goals and reach needed outcomes
  • Keep managing all business and technical process and procedure changes are completely worked out after project implementation
  • Review and implement online features for program accrual and member services
  • Act as key contact point for project implementation and UAT quality governance
  • Keep abreast of the latest trends in technology to identify marketing solution through new applications and digital initiatives

Requirements
  • University degree in Business, Information Technology, Computer Science or related discipline
  • Around 5 year's relevant experience in project implementation or product management
  • Good background of project coordination, technical solution delivery or application development management with the ability to work collaboratively across business teams, technical teams, UAT teams and external partners
  • Ability to analyse information, understand business requirements and rule descriptions
  • A highly motivated, dynamic and innovative team player with excellent interpersonal, communications, organisational and problem solving skills
  • Independent, detail-oriented, multitask and able to work under pressure to meet deadline
  • Polished communication skills in both written & spoken English and Chinese, Mandarin
  • Experience in loyalty industry is a definite advantage
  • Knowledge of Agile Scrum and Customer Centric design process will be an advantage

Application Deadline: 16 August 2020

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
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