Deliveroo partners with the best restaurants to bring customers the food they love, right to their door.
Partner Service Agent
Hong Kong
We are looking for someone to help our restaurant partners with their day to day inquiries as a part of our Partner Service team. The team is rather new and the role is quite junior and may involve admin heavy duties. There will be plenty of opportunity to grow and expand the role. You will be responsible to answer inquiries by our restaurant partners over the phone and through email. This is a role for a motivated, self starter who is looking for a job that has career advancement opportunities.

Your role will include:
  • Provide technical support to restaurant partner staff
  • Maintain restaurant records by updating account information
  • Work closely with the Account Executive, Account Management and Customer Service team in ensuring service levels are met
  • Deal with the creation and updating of our restaurant menus


The Role
  • Excellent written and spoken Cantonese and English
  • Able to effectively communicate to a wide range of people via telephone or email
  • Cheerful personality, good team player and ability to work under pressure in a fast-paced environment
  • Able to communicate across different teams and resolve any issues that might arise
  • Experience with Salesforce would be beneficial
  • University students are welcomed
JOS | Singapore

• Liaise and coordinate with third party vendors for replacement parts/components and rectification of faults if the equipment is under warranty or under some form of maintenance contract between the ...

1 month ago
JOS | Hong Kong

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful. We are an E...

1 month ago
JOS | Singapore

• Troubleshoot, repaired software and hardware problems on PCs, laptops, workstations, Server and printers • Consulted individuals and groups on computer equipment needs and recommended upgrade option...

1 month ago
JOS | Singapore

• Plan and execute sales strategies to achieve the business objective which include sales plan to meet current clients' profile and needs, as well as actively involved in preparation of tenders, p...

1 month ago
foodpanda | Hong Kong

However, this doesn't happen without some really awesome people. We are looking for a Key Account Manager to join our growing team to bring innovation into delivery. Role Description Represent foodpan...

1 month ago