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Easyship’s online platform provides streamlined logistics and delivery services for e-commerce sellers and SMEs.
Medium · eCommerce
Medium · eCommerce
Senior Sales Executive (HK)
Hong Kong- Sheung Wan
  • OWN the customer journey by continuously identifying process and product optimization opportunities, supporting day to day issues and solving problems in a fast-paced exhilarating environment.
  • ENGAGE customers on a regular basis to build and maintain long-term relationships and address customer needs.
  • COMMUNICATE Easyship value proposition to customers.
  • GROW existing accounts and increase customer lifetime value.
  • REDUCE churn and drive customer engagement.
  • ANALYZE weekly and monthly sales data to identify key accounts to upsell.
  • GENERATE reports around activation, onboarding and retention.
  • LEVERAGE Hubspot to automate and optimize the onboarding process.
  • CREATE customer demo videos, sales presentations and materials as needed.
  • COLLABORATE with internal departments on sales, marketing, product and partner expansion.
  • COLLECT customer feedback for service improvement and product development.

    • Bachelor’s Degree required.
    • 2 to 5 years in relevant position.
    • Fluent in English and Chinese mandatory.
    • Good command of Excel and sales data analysis.
    • Excellent communication skills.
    • Detail-oriented with strong organizational skills.
    • Strong problem-solving skills and a creative thinker.
    • Ability to thrive in a fast-paced start-up environment.
    • True team-player and contributes positive energy to a team.
    • Experienced with CRM and Workflow tools such as SalesForce, Hubspot, etc.
    • Hands-on experience in selling online is a PLUS.