On-Boarding Specialist at foodpanda is the face of the company, the direct link to partners, and therefore crucial to the success of the company. As a passionate team member, you will be fully responsible for on-boarding our restaurant vendors, to ensure that they have the right skills and technology in running a smooth operation with us for the best partnership. You will encounter various situations that will make every single day different from the previous.
Role Description
- Meet with new partner restaurants and welcome them on-board
- Train restaurant staff on using devices and our procedures
- Ensure the partner succeeds in the following weeks, perhaps with a follow up
- Handle and solve any potential operational issues / requests which our vendors may have
- Follow procedures and bring in new ideas for improvement
- Manage inventory and update record
- Interact closely with other members/teams in the company (Content, Sales, Operations, Finance etc)
Desired Skills and Experience
- Excellent communication skills with fluency in both English and Cantonese
- Strong people skills - outgoing personality (you must meet our partners and their staff)
- Ability to travel around the city
- Patient and detail-oriented, confident, friendly, have a strong ethic and positive attitude
- Ability to multi-task in an organized manner in fast-paced working environment
- Interested in the restaurant business and have some knowledge on operational processes in restaurants
- Enjoy building long-term relationships based on trust and improving the way business is done
- Fresh graduates are welcome
What We Offer
- Medical Scheme from Day One
- Extensive Condition - A fun and energetic working environment
- Being part of a young team striving for excellence
- Steep learning curve in e-commerce & entrepreneurship
- Opportunities to participate in fun and exciting company events year-round
- Complimentary food and drinks in workplace
- Birthday Leave
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