foodpanda is one of the world’s largest online food ordering marketplaces, delivering from the best restaurants right to customers' doors
HK - Performance and Infrastructure Specialist
Hong Kong

What makes us special? It's the way we combine food and convenience

foodpanda (small ‘f') is the world's favourite way to order food online from the comfort of your home or office. Whether it's getting your hands on your favourite pizza, sushi or burger, we believe that no one should have to suffer from hunger attacks ever again.

However, this doesn't happen without some really awesome people. We are looking for an Operation Performance and Infrastructure Analyst to join our growing team to bring innovation into delivery.

We are looking for a highly-driven and motivated Performance and Infrastructure Specialist for our team in Hong Kong. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor - comfortable working independently, whilst working closely with the management team.

About the job:

This role will be based in Hong Kong and will report to the Head of Logistics. As a passionate entrepreneur, you will be empowered to set up and optimize processes, while running the day to day operations of the business in Singapore.

Responsibilities:
  • Analyze and track KPIs to improve operations performance, and take customer experience to the next level
  • Proactively proposing new strategies to improve our set-up to always want to be one step ahead
  • Optimize operations in order drive logistics efficiency in the whole country, by defining our city structure, incentive schemes and managing supply/demand relationship
  • Maximize the bottom-up approach to ensure our product solve all our needs
  • Digitalize and automate internal processes in all the logistics verticals

Requirements:
  • You have successfully completed a Bachelor's or Master's degree in Economics or any STEM field
  • Preferably you gained 2-3 years of work experience in high growth start-ups, tech companies, consulting or IB
  • Strong excel and data management skills, SQL is a must
  • You love numbers and data
  • Willing to question the status quo when needed
  • Enjoy working in a vibrant and fast-paced environment
  • Excellent with time and task management skills
  • Able to commence work immediately or within short notice

What We Offer
  • An international team that you will learn and be inspired from
  • A fast-paced environment to hone your entrepreneurial and professional skills
  • A great collaborative working atmosphere with regular company and team events
  • Responsibility from day one in a fast growing and global company
  • Medical scheme and dental insurance coverage