foodpanda is one of the world’s largest online food ordering marketplaces, delivering from the best restaurants right to customers' doors
Operations Executive | Rider Recruitment
Hong Kong

What makes us special? It's the way we combine food and convenience

foodpanda (small ‘f') is the world's favourite way to order food online from the comfort of your home or office. Whether it's getting your hands on your favourite pizza, sushi or burger, we believe that no one should have to suffer from hunger attacks ever again.

However, this doesn't happen without some really awesome people. We are looking for an Operation Executive to join our growing team to bring innovation into delivery.

Responsibilities:
  • Manage and define the allocation strategy for our rider acquisition budget
  • Lead the automation and digitalization of the rider onboarding process, with a focus on improving quality, conversion rates and lead times
  • Strategically decide on methods and tools for each country's rider supply process
  • Track and anticipate rider growth needs for each country and define a prediction model for it
  • Standardization of SOPs across the region with the goal of improving operational performance to ensure robustness
  • Devise new strategies to generate oversupply for business growth
  • Collaborate with other teams to ensure market efficiencies in product roll outs
  • Scale and build processes to improve rider experience with the focus of reducing early churn

Desired Skills and Experience
  • A recognized degree in Bachelor's or Master's degree in Economics or any STEM field
  • Preferably you gained 2-4 years of work experience in high growth startups , tech companies, consulting or IB
  • Strong excel and data management skills
  • SQL is a plus
  • You love numbers and data
  • Willing to question the status quo when needed
  • Remember, we are a start up
    • We are dynamic, you need to be a doer and adapt constantly to many changes
    • We have lots of data, you like to play with it and make decisions upon that

What We Offer
  • An international team that you will learn and be inspired from
  • A fast-paced environment to hone your entrepreneurial and professional skills
  • A great collaborative working atmosphere with regular company and team events
  • Responsibility from day one in a fast growing and global company
  • Medical scheme and dental insurance coverage
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