foodpanda is one of the world’s largest online food ordering marketplaces, delivering from the best restaurants right to customers' doors
Vendor Operations Specialist - pandamart
Hong Kong

What makes us special? It's the way we combine food and convenience.

foodpanda (small ‘f') is the world's favourite way to order food online from the comfort of your home or office. Whether it's getting your hands on your favourite pizza, sushi or burger, we believe that no one should have to suffer from hunger attacks ever again.

However, this doesn't happen without some really awesome people. We are looking for a Vendor Operations Specialist to join our growing team to bring innovation into delivery.

In the Onboarding team, you will be owning the experience to help vendors onboard to our platform. You will provide comprehensive support and strategic implementation to welcome HK restaurants to our state-of-the-art technology platform.

Role Description
  • Ensure vendor partners have a successful onboarding experience and understand our technology products
  • Assist vendor partners with foodpanda's processes and protocols
  • Communicate across multiple internal teams within the organization to coordinate a smooth onboarding experience
  • Manage tablet inventory and logistics for tablet delivery
  • Monitor and closely track onboarding progress through Salesforce CRM

Desired Skills and Experience
  • Detail-oriented, self-starter & highly motivated to succeed
  • Ability to multi-task in an organized manner in a fast-paced working environment
  • Able to work effectively in both independent and cross-functional team environment
  • Strong people skills - outgoing personality (you must meet our partners and their staff)
  • Excellent communication skills with fluency in English and Cantonese, both written and spoken
  • Willing to travel around the city
  • Fresh graduates welcome

What we offer
  • An international team that you will learn and be inspired from
  • A fast-paced environment to hone your entrepreneurial and professional skills
  • A great collaborative working atmosphere with regular company and team events
  • Responsibility from day one in a fast growing and global company
  • Medical scheme and dental insurance coverage
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