HKBN embraces “Make Our Home a Better Place to Live” as its Core Purpose, and takes great pride in developing its Talents into a competitive advantage.
Field Service Engineer
Hong Kong
The Opportunity

Responsibilities
    • Provide professional onsite support on structure cabling, network equipment setup, network quality test, and service demonstration at corporate customer office
    • Provide installation diagram to liaise installation or maintenance arrangements in details with Building Management Offices
    • Report job findings & results in details through internal system, email, or reports to team leaders
    • Comminute with related departments (e.g. CS department or Data Centre) to solve the customer's questions/enquires
    • Introduces HKBN's products and services in details through each customer's visit
    • Shift work with 9 hours per day, 8 days off per month

Preferred Qualifications and Abilities
    • Form 5 / DSE or above
    • Good hardware & software computer knowledge
    • With knowledge & experience on network equipment configuration or WiFi router setup
    • Pleasant, proactive, responsive, mature and independent
    • Fresh graduates with high caliber will also be considered
    • Candidate with 3 or more years experience in handling fixed-telecom service will be considered as Field Service Engineer II/ Senior Field Service Engineer
    • Candidate with experience on Window/Mac-based computer software or hardware support will be considered as System Network Engineer


We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume with current and expected salary to hkrecruit@hkbn.net and quoting Reference Code on the subject line.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

For general HR enquiries, please contact hr_enquiry@hkbn.net
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