HKBN embraces “Make Our Home a Better Place to Live” as its Core Purpose, and takes great pride in developing its Talents into a competitive advantage.
Assistant Officer (Account Servicing)
Hong Kong
The Opportunity

    The purpose to you with this career opportunity will be...
    • To make our services different in the eye of customers.

    To be part of our mission, we are looking for an Assistant Officer (Account Servicing) to...
    • create a better customer experience on our product/service provided

Responsibilities

    You will create impact via...
    • Support and coordinate after-sales services for selected corporate customers
    • Be the first post-sales contact point for these selected customers
    • Maintain good rapport with customers and improve their customer experience
    • Building close relationship to improve customer values
    • Knowledge of Mobile products is preferable
    • Liaise with internal departments to assure all the above requirements are met

Preferred Qualifications and Abilities
    The follow attributes will be valued...
    • Holder of Bachelor Degree /Higher Diploma with minimum 2 years of relevant working experience
    • Able to work under pressure and resolve problems under tight timeline
    • Fast learner with excellent interpersonal, communication, and negotiation skills
    • Strong in Microsoft Office and Fluent in both Mandarin and English is preferable


We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume with current and expected salary to hkrecruit@hkbn.net and quoting Reference Code on the subject line.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

For general HR enquiries, please contact hr_enquiry@hkbn.net
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