HKBN embraces “Make our Hong Kong a Better Place to Live” as its Core Purpose, and takes great pride in developing its Talents into a competitive advantage.
Network Support Executive (Enterprise Network Operations)
Hong Kong
The Opportunity

    The purpose to you with this career opportunity will be...

    Get more direct exposure to network knowledge.

    To be part of our mission, we are looking for a Network Support Executive (Enterprise Network Operations) to...
    • Provide best value and stable data center services for customers in various aspects

Responsibilities

    You will create impact via...
    • Single point of contact for dedicated customers seeking technical assistance
    • Carry out data center services according to customer requests
    • Follow and execute the security and services policies and procedures
    • Provide daily monitor data center network connections
    • Responsible for initial fault isolation and maintenance, report status of data center network equipment and facilities
    • Ensure problems are satisfactorily resolved in a timely manner with focus on providing a high level of support for all customers

Preferred Qualifications and Abilities

    The follow attributes will be valued...
    • Diploma / Higher Diploma in Communications Engineering / IT / Computer or related disciplines
    • 1-2 years of Data Centre or Technical Support experience
    • Hands-on experience with Cisco Router / Switch support and administration is an added advantage
    • Holder of CCNA / CCNP certification is preferred
    • Understanding of Firewall terminology and technology
    • Work independently, good interpersonal skills & work under pressure
    • Proficiency in both written and spoken Chinese and English, fluency in Mandarin is an added advantage
    • Able to work a 7x24 shift schedule (with monthly shift allowance provided)
    • Fresh graduate will also be considered


We offer excellent career development opportunities in our exciting working environment, and we ensure our talents will be rewarded with a satisfactory remuneration package. Come and join us by sending your comprehensive resume with current and expected salary to hkrecruit@hkbn.net and quoting Reference Code on the subject line.

We commit ourselves to be a caring employer and provide equal opportunities, sustaining a pleasant working environment with zero discrimination on the ground of sex, marital status, disability, pregnancy, family status and race. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available on written request.

For general HR enquiries, please contact hr_enquiry@hkbn.net
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