With 60 years of distribution expertise, Innovix offers technical and market knowledge with technologies for their channel partners in Asia.
TECHNICAL SUPPORT OFFICER/ASSISTANT TECHNICAL SUPPORT OFFICER
Hong Kong


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Responsibilities

Participate in-house technical support of Cisco and Fortinet product, and BOM (bill of material) preparation.

Gather user requirement and recommend product solutions at Pre-sales stage.

Responsible for technology advise to partners and customer to fulfill client's requirement.

Work closely with Partner, Technical team and Sales team for the execution of BOM and advise on issues related to customer projects.

Provide first tier support to customer and partner, and manage vendor support ticket.

Requirements

High Diploma in Computer Science or related discipline.

1 year network security or information security experience covering Cisco or Fortinet product, less experience will also be considered.

Network and security knowledge in Cisco or Fortinet products, and have relevant certification will be an advantage.

Self-motivated person with good analytical and problem-solving skills, and able to work independently.

Fluent in both written and spoken Cantonese, English.

Join Us Today!

Simply please send your resume to https://innovix.glints.com or by email to recruitment.hr@innovix.com.

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company.

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer.
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