JOS is a systems integrator, solutions provider and technology consultancy with deep local and industry knowledge and an exceptional ability to execute.
IT SERVICE OFFICER
Hong Kong

Responsibilities:
• Provide first line helpdesk support on IT-related issues to end users and keep track on helpdesk calls
• Coordinate with 2nd level support teams and vendors to resolve the incidents
• Responsible for working in our Customer Services Centre (located in our Head Office premises)

Requirements:
• Form 5 or above with Pass in English for HKCEE / HKDSE or equivalent
• Prior Working experience in customer service area in IT field is preferable
• Customer-oriented and able to work under pressure
• Proficient in Chinese Word Processing
• Good command of both spoken and written English, Cantonese & Mandarin
• Good interpersonal skill, telephone manner and service attitude
• 5-day work week with possible shift duty
• Shift Allowance will be provided (if applicable)

Join Us Today! Simply please send your resume.

All information provided by applicants will be treated in strict confidence and used for consideration in relation to the relevant post within the company.

All personal data of unsuccessful applicants will be destroyed within two years. Applicants who are not invited for an interview within 3 weeks may consider their application unsuccessful.

We are an Equal Opportunities Employer.
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