We empower local communities to make deliveries fast and simple for businesses
Account Executive
Taiwan
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it. Onto our sixth year as a start-up, now operating in Hong Kong, China, Taiwan, Thailand, Singapore, Philippines and Vietnam, our aspirations don't stop there as our model has the ability to transform how goods moved in any city worldwide.

What you will be doing
    • Own the corporate client relationship after they are successfully onboarded
    • Activate customers to place their first order within defined SOP
    • Ensure prepaid client wallet does not fall below minimum amount
    • Maintain relationships and with key accounts, taking responsibility for their retention on LLM
    • Resolve complaints and operational issues with key accounts within a defined SOP
    • Identify opportunities to grow revenue base with existing accounts and execute this mission
    • Identify new channels of revenue with existing accounts e.g. API, advertising
    • Collaborate with marketing department on regular and seasonal campaigns
    • Engage with in-app top-up clients to identify high potential business users
    • Collect relevant data from business accounts, helping the business user categorization effort
What we seek
    • Excellent problem solving skills
    • Able to work under pressure/tight timeframes
    • Able to work independently
    • Focus on detail and data driven mindset
    • 1 year related working experiencee
    • Excellent interpersonal skills, able to handle stressful situations with a smile
    • Cultural fit: Fast learner, Can-do attitude, Straightforward, Simplify
What we provide:

Opportunity to be an integral part of one of the most rapidly growing startups

Opportunity to interact with the Regional and other SEA city teams

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