Lalamove is an on-demand logistics company that matches users and drivers to provide same day delivery and courier services across Hong Kong, China and Southeast Asia.
Medium · Logistics
Medium · Logistics
Operations Associate
Hong Kong
Are you passionate about solving problems? Do you want to join one of the fastest growing and most exciting startups in Hong Kong?

If your answers are yes and yes, we want you to join our team! We are seeking an Operations Associate who will not back down in the face of challenge, who is ready to try new things, and is ready to make history together with the rest of the ops team at Lalamove Hong Kong.

The day-to-day tasks of the ops team include scheduling and training drivers, and managing our existing fleet (whether it's motivating them or making sure they know what the rules are).

Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before.

We are looking for a high energy, quick thinking individual who can understand driver beliefs and requirements to create long lasting partnerships with our fleet.

If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now! 

What you'll be doing:
    • Get drivers excited to join and stay working with Lalamove
    • Build and maintain long term relationship with drivers
    • Plan, organize and execute different marketing campaigns and activities for van drivers and app users
    • Attract and retain drivers by conducting training sessions and handling enquiries
    • Exceed individual and team targets & KPIs 
What you'll need:
    • University degree holder in business or related disciplines 
    • At least 1 - 2 years in sales and marketing or an operational role with front-facing opportunities
    • Positive, passionate, proactive, self-initiative and attentive to details
    • Strong communication skills with proficiency in written and spoken English and Chinese
    • Familiarity of using existing social media platforms