7Jobs
About the Company
foodpanda
Company Stats
Employees1,000+ (Medium)
IndustryFood & Beverage
Sitefoodpanda.hk
HighlightFoodies!
Head OfficeBerlin, Germany
What they do!
Leading food ordering marketplace

foodpanda is one of the world’s largest online food ordering marketplaces, delivering from the best restaurants right to customers' doors

Adam
Business development manager
Arun
Commercial Director
Joanne
Account manager
Being Proud
Real Values
Foodies!
Regular 1-2-1 feedback
Friendly, team based culture
Key Benefits
That make a difference
Discounted foodpanda orders
Monthly social budget
Regular free food events
Free refreshments

Customer service mission

How they got there
Customer focus

Founded in Singapore in 2012, foodpanda quickly expanded across the world and is now one of the largest online food delivery companies. foodpanda’s mission is simple – to bring good food to customers, exactly when they want it.

foodpanda’s employees embody that mission, understanding that excellent customer service is the number one priority. With foodpanda’s mass appeal, the company recruits from a wide range of backgrounds to gain the insights needed to successfully serve its broad customer base.

Friendly team

Foodpanda HK
Sheung Wan

Centrally located in Sheung Wan, foodpanda’s office is home to a young and motivated team that is eager to learn, solve problems and help each other out.

Office Stats
Dress CodeCasual
LayoutOpen Plan
FeaturesYoung and friendly team
DesksHot desks
AmenitiesFree snacks and drinks
Inside the office
Responsibility and support

Office life at foodpanda is demanding but fun. The company is willing to share responsibilities and challenge employees, providing an environment in which people can grow quickly. It’s not uncommon for an intern to be running a team after a number of months.

Management are keen to listen to employees, running an anonymous monthly survey to understand what their needs. Employees also enjoy regular one-on-one meetings with managers – the perfect way to learn, develop and understand the company’s direction.

Making an impact

Management support

Unique to the office
foodpanda friends

foodpanda provides a monthly social budget, allowing staff to connect outside of work and form friendships amongst the different teams. Along with regular happy hours and beer pong, staff bond together at restaurant openings – getting to try Hong Kong’s best new food whilst socialising with foodpanda friends.

foodpanda | Hong Kong

The Senior Strategic Development Specialist is acting as the key representative on improving compliance policy and cross department project. You will be fully responsible on developing & reviewing the ever-improved customer service standard with Malaysia Customer service ce...more

4 days ago
foodpanda | Hong Kong

We are looking for an enthusiastic and self-driven person to join our Operations team and bring our setup to the next level in terms of efficiency and scalability, as well as provide all-round support to Operations. If you are creative, energetic, communicative and efficien...more

4 days ago
foodpanda | Hong Kong

Role Description Seek and secure new partnership with restaurants in Hong Kong Prepare sales and pitch materials for communicating with potential restaurant partners Represent foodpanda as a brand ambassador in negotiating terms and conditions with prospective res...more

1 week ago
foodpanda | Hong Kong

Role Description Manage and optimize new and existing partnerships with restaurants and partners Support the business development team to seek and secure new partnership opportunities Data analysis on existing operations and emerging trends in the food and beverag...more

1 week ago

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