Part-time Digital Services Assistant

The Hong Kong Jockey Club
Hong Kong
Permanent
292 days ago
DEPARTMENT:

Our Betting Control and Customer Operations Department is responsible for the management of electronic betting channels, including the web-based Online Betting Service (eWin) and the Mobile Betting Service (iPhone and Android betting apps), as well as the operations of various digital services like the Racing Touch and the HKJC TV Apps. These fast growing channels need to be closely monitored and fine-tuned to ensure customer's wagering experience can be delivered satisfactorily.

JOB_DESCRIPTION:

You will
  • assist in system testing
  • perform administrative duties, such as copying, filing collected data from system, inputting data and compiling reports
  • perform operational and supportive duties, such as monitoring the performance of electronic betting channels and measuring response time


ABOUT_YOU:

You should have
  • HKCEE/ DSE or above
  • good computer knowledge for administrative work and online searching
  • interest and familiarity with "smartphones", "tablets", "iPhone", "Android", "apps" is an advantage
  • customer-oriented with good communication and interpersonal skills in both Chinese and English
  • able to work at least 2-3 weekdays per week
  • immediate available is a plus


    TERMS_OF_EMPLOYMENT:

    Pay-rate

    $66 per hour

    Shift Hour*

    Day shift: Mon - Fri: 10:00 am - 6:00 pm

    * Actual working hours would depend on operations need

    Working Location

    Sha Tin Racecourse

    CLOSING_DATE:

    Please send your resume specifying the job application of Day shift and job reference to recruit4@hkjc.org.hk

    Only shortlisted candidates will be notified.
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