Senior Big Data Analytics Modelling Analyst (Retail)

The Hong Kong Jockey Club
Hong Kong
292 days ago

The Customer and International Business Development Division (C&I) is responsible for providing quality wagering experience to local and overseas customers of The Hong Kong Jockey Club. It operates 88 Race Meetings a year, 37 Simulcasts days, a thrice-weekly Mark 6 Draw, 7X24 Digital Channels, 7X24 Football Betting Services on over 11,000 different leagues per year. The ultimate aim is to provide an impressive total customer experience leading to sustainable turnover growth in a responsible manner.

With around 100 off-course betting branches and 2 racecourses, Retail and Telebet Services Department is committed to provide quality and efficient service to our customers throughout Hong Kong.


You will:

- work with different database type in understanding data relationship and how they work together to create insightful report and user friendly diagrams / presentation to facilitate user understanding.

- use different programming language to be able to efficiently work with different data on retrieval and setting up the right database schema for analytical work.

- liaise with Retail Team on the requirements and design of the reports and dashboards. Understand their needs and help them facilitate the business decisions.

- create useful dashboards / pivot tables and continuously update such through automated means. To ride on such real time / near real time data feed, to present reports in a meaningful manner, and be able to decentralise the data to the retail teams to make the data / reports support decision making.

- educate the users how to read the reports and dashboards so that the users can create insights from the data and numbers in a timely manner.

- develop model and statistical analysis for Retail business.

- support the development of automated business reports and tools with the objective of improving efficiency and accuracy.

- build close working relationship and actively liaise with Retail Team to closely align with dynamically changing business needs.

- assist with the implementation of data pipelines within the Team with regard to suitable hardware and infrastructure.

- ensure compliance with Responsible Gambling Policy (RGP) and all stipulated legal requirements pertaining to wagering, thereby protecting the integrity of the Club's business.


You should have:

- a Bachelor degree in Computing, Statistics, Mathematics or related disciplines; MSc and above is a real bonus

- a minimum of 3 years' experience in a modelling/ analysis/ statistics role (statistical, Artificial Intelligence & Operational Research techniques or other disciplines) in a medium to large sized organization

- experience of working with statistical analysis and Big Data along with associated structural concepts, preferably retail related

- significant production-level programming and scripting experience

- solid computational and analytical background

- knowledge of Big data and associated techniques and methodologies to underpin applications of Machine Learning

- extensive knowledge in Tableau, Power BI, Excel, Power Pivot, Power Query, DAX, VBA, VBS, SQL, R, Python and other database querying tools is a must; Good computer literacy in using Excel, Access, PowerPoint and Word

- automate extraction and transformation of data by using programming languages such as SQL, R, Python, VBA and VBS.

- familiar with Power Query on extraction and transformation of data from various sources such as Microsoft SQL Server and Excel.

- building dashboards and reports by leveraging Pivot Table and visualization tools such as Power BI and Tableau.

- proficiency in both written and spoken English and Chinese


The level of appointment will be commensurate with qualifications and experience. A contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.


Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club\'s notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
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