Senior Equestrian Supervisor

The Hong Kong Jockey Club
Hong Kong
Permanent
115 days ago
About the job
Job descriptions
DEPARTMENT:

The Equestrian Affairs Department aims to fulfil the Club's vision to promote riding as a sport and raise participation at all levels, from beginner through to elite. It oversees the management of four equestrian centres, including the Member's facility at the Beas River Country Club and three public riding schools at Tuen Mun, Pok Fu Lam and Lei Yue Mun.

The Beas River Equestrian Centre, being the largest in Hong Kong, houses more than 250 horses and provides world class facilities including a riding school, livery yard, competition centre, rehabilitation and retraining unit, as well as a spelling unit for Hong Kong's racehorses.

The Senior Equestrian Supervisor reports to the Operations Manager (BREC). He/She is responsible for, but not exclusively, the duties listed below.

JOB_DESCRIPTION:

You will:

1. Equestrian Supervisor Management:

-Manage a team of Equestrian Supervisors to ensure they provide the highest standards of horse and staff welfare at all times

-Formulate and publish supervisors and driver monthly roster

-Encourage and develop higher standards and expectations across stable operations

2. Human Resources:

-In collaboration with Stable Office Supervisor and Administration Officers;

-Ensure fair, sufficient and safe allocation of EA's to respective units according to their operational needs and specific workloads

-Maintain up to date and accurate records for staff attendance and leave management

-Attend to staff attendance issues, including return to work interviews and long term sick leave management, log all data in HMIS in timely and accurate manner

-Ensure that all employees undergo robust performance management and development planning in line with the Club's procedures.

3. Veterinary Care:

-In collaboration with Equestrian Supervisors overseeing their respective units;

-Ensure Equestrian Supervisors work effectively with veterinarians to manage the care of sick and injured horses

-Ensure Equestrian Supervisors effectively communicate directions for vet and routine equine care to respective EA's and follow up on the management and treatment of each horse under their allocated EA's.

-Ensure that Equestrian Supervisors are undertaking thorough daily checks of the horses in their care and reporting any concerns to the Veterinary team.

4.Facilities:

-In collaboration with Equestrian Supervisors overseeing their respective units;

-Maintain and improve the stable, equipment & facilities in good condition;

-Ensure all equipment, hardware and software is in fully working order and maintained to the highest standards at all times to enable staff to perform duties fully equipped

-Work closely with FM team to rectify any stable property issues promptly and effectively to reduce risks and increase safety of operations

5. Customer Services:

-In collaboration with Stable Office Supervisor and Administration Officers;

-Ensure horses are cared for and exercised according to members and management instructions, consistently operating to the highest horse & staff welfare standards. Facilitate arrangements for members, including but not limited to, ordering additional supplies and arranging transport, spelling or exercise. Maintain professional working relationships with members offering the highest standards in customer service consistently

6. Staff Training & Development:

-In collaboration with EA Training Supervisor and Stable Office Supervisor;

-Assign horse allocations, job duties, maximise staff productivity and keep perfect discipline, motivation and attendance of team members. Facilitate the ongoing development of skills and knowledge across all team members through promoting on the job training and formal training session attendance; positively reinforce the importance and value of training throughout staff careers.

7. Transport & Stabling:

-In collaboration with Events Officer;

-Facilitate horses travel and stabling arrangements, ensuring arrangements are made in good time and are well prepared and facilitated with the highest standards of safety and horse welfare at all times. Communicate clearly and effectively to internal and external stakeholders for all logistics.

8. Stable supplies, allocation and usage:

-In collaboration with Central Store Supervisor and Office Administrator,

-Oversee fodder, hay, bedding, stable supplies, staff uniform and PPE stock orders and allocations, according to business needs; maintain accurate and timely records for billing and finance purposes

9. Align with Equestrian Affairs Departmental goals:

-Attend safety meetings

-Chair Equestrian supervisor meetings, share information and updates with management and colleagues, collect feedback and disseminate information to all subordinates

10. Instil and promote safe working practices amongst all team members and unit activities and ensure that the Club's OSH policy is adhered to at all times.

11. Provide timely reporting and investigation of accidents and constantly seek improvements to reduce the incidents of accidents or near-misses.

ABOUT_YOU:

You should have:

-Minimum of 10 years' experience in horse handling and care

-Minimum of 5 years' experience in the management of a stable

-BHS Stable management qualifications at level 4 is an advantage

-Excellent horse knowledge, with experience of ex-racehorses

-Good communication skills

-Fluent in Cantonese essential, English language skills desirable.

-Able to manage subordinates to produce high motivation and excellent results

-Good customer service skills

-Basic computer skills required; able to communicate by email in English

TERMS_OF_EMPLOYMENT:

The level of appointment will be commensurate with qualification and experience.

CLOSING_DATE:

Only shortlisted candidates will be notified.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club\'s notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.
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