Specialist (Data Centre Operations) (ITOSS - DCO)

The Hong Kong Jockey Club
Hong Kong
115 days ago
About the job
Job descriptions

Our IT Operations, Systems Assurance and Shenzhen Technology Centre drives and leverages technology refreshment and best practice service management principles, to provide cost-effective and efficient infrastructure and technical environment, system/test assurance, data centre management, and valued end-user services.


You will:
  • Maintain high system availability for business services that strictly adhered to operation procedures, monitor system and network performance, and ensure all application systems and infrastructures function properly
  • Provide first line support on systems and network; carry out incident management activities to uphold maximum system uptime to support business operations
  • Perform end of day file maintenance and data backup for all systems
  • Install or upgrade system software and implement system and network changes
  • System, network and storage administrations; acquaintance with Club business operations
  • Review operation procedural manual
  • Have to work on a 24/7 shift roster covering Sundays and public holidays


You should have:

  • A university degree in Computer Science or related discipline
  • 3 years experience in system/network operations or support field on Cisco equipment; Windows, Linux and VMS operating systems
  • Hands-on experience in system/network implementation, server virtualization
  • Knowledge in BMC Patrol /Control-M, Openview, VMware, Juniper / Fortinet / Checkpoint Firewall, F5 Loadbalancer, Huawei switch &router will be an advantage.
  • Solid understanding of web monitoring and administration technologies with skills in areas of performance optimization, load balancing and security
  • A sound knowledge of project management and relevant experience will be an advantage
  • Good organisational and problem solving abilities as well as good communication and interpersonal skills


The level of appointment will be commensurate with qualifications and experience. A contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.


Only shortlisted candidates will be notified.
Skills required
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