Specialist (Implementation)

The Hong Kong Jockey Club
Hong Kong
Permanent
13 days ago
About the job
Job descriptions
DEPARTMENT:

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Our IT Operations, Systems Assurance and Shenzhen Technology Centre drives and leverages technology refreshment and best practice service management principles, to provide cost-effective and efficient infrastructure and technical environment, system/test assurance, data centre management, and valued end-user services.

JOB_DESCRIPTION:

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You will:

- Responsible for assisting and monitoring the incoming production changes.

- Responsible for performing risk impact assessment of production changes :
- To ensure they are following change process.
- To assess the risks and impacts of changes.
- To schedule planned and urgent changes smoothly transit to production.
- To review the documentation and procedures, escalate problematic changes to Change Management.

- Responsible to following up and reporting changes.
- Follow up the status of production changes.
- Follow up the failed changes and update records in order to consolidate daily/weekly/monthly change report.

ABOUT_YOU:

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You should have:

- An University degree in Computer Science or related discipline.

- Three years' experience in ITIL service management practices and knowledge in ITIL Service management Model.

- Hands-on experience in network & system implementation. Knowledge in Windows, Linux system, network operations, system management, database administration & Cisco equipment. Solid understanding of web monitoring and administration technologies with skills in areas of performance optimization, load balancing and network security.

- Project management skills and relevant experience.

- Good teamwork competency.

- Good organisational and problem solving abilities as well as good communication and interpersonal skills.

- Good responsible and commitment to the assigned job.

- Be open-minded and strong sense of responsibility.

- Good command of spoken/written English/Cantonese.

TERMS_OF_EMPLOYMENT:

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The level of appointment will be commensurate with qualifications and experience. A contract employment will be offered to the successful candidate. Contract renewal will be subject to mutual agreement between the Club and the individual.

CLOSING_DATE:

// Only shortlisted candidates will be notified.
Skills required
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